The Dogs’ Refuge Home consists of around 30 staff and more than 250 volunteers. All of our staff and volunteers contribute in amazing ways to ensure our values are upheld and dog welfare is at the forefront of our work.
These are the types of roles we employ at the Home to provide quality and care for all our doggy residents.
Acting General Manager
Karen has been involved with the Home since August 2006 when she adopted one of the Home’s long-termers, Homer. Karen’s background is marketing and advertising and she has led the Home in increasing awareness, fundraising and developing valuable corporate partnerships. Karen adopted her second dog Bronson from the Home in 2009. Sadly Homer and Bronson have now crossed the rainbow bridge, but she has given a home and much love to senior boy, Harley adopted in 2017. Karen devotes a huge volume of time to the Home and our dogs and is a regular weekend walker. She is always meeting her new “favourite” dog.
Animal Care Attendants
Our Animal Care Attendants are responsible for the health and hygiene of our dogs whilst they are in the kennel environment. Attendants also provide information on dogs, monitor how they are coping, provide feedback to trainers and help with adoption interviews.
Our Clinic staff are Certificate IV trained in Veterinary Nursing (at minimum) and look after the medical welfare of our dogs including rehabilitation. The clinic team provide any known medical information to new owners and provide medical support and assistance with vet appointments for foster carers and adoptive parents.
Our training team behaviourally assess every dog before they are available for adoption, determining their sociability towards dogs and humans, their level of obedience, suitability to be re-homed with children and other key factors that allow us to recommend and match them to new owners. They also undertake remedial work when needed and provide advice to new owners. Our trainers are Certificate III and IV qualified in Companion Animal Services (at minimum).
Our Foster Coordinator works with the training and clinic teams to identify dogs who require short or medium term foster placement and match dogs with foster carers in an effort to provide optimum opportunities for our dogs to attain a forever home.
The Volunteer Coordinator reviews volunteer applications, runs induction sessions for new volunteers and provides ongoing liaison and support to our volunteers.
Our office staff take pride in being customer-focused, greeting all visitors with a smile. They are knowledge in all aspects of the running of the Home. If you are interested in adopting they will provide you with the Adoption Questionnaire and once you had decided on your new companion, they will take you through and complete the adoption paperwork.
Digital Marketing Coordinator
Our Digital Communications Officer manages the Home’s busy social media platforms, promotes our dogs to assist in finding them homes', educates our community on responsible dog ownership, promotes our events and fundraising and keeps our website up to date. If you have adopted a dog from the Home we would love to hear your Adoption Story - email firstname.lastname@example.org
Our Events Coordinator plans and executes our busy fundraising and educational events calendar. From Quiz Night to Santa Paws and everything in between, there is never a dull day in the world of DRH events! Jasmine joined our team with an impressive resume, having coordinated large scale events in a multitude of industries since 2014. She is a proud rescue dog parent, foster mummy and all round self proclaimed crazy dog lady!
Our maintenance team are an integral part of our organisation. They maintain our gardens, dog exercise yards, kennels, and our admin building. They have a broad range of skills that are highly valued at our Home; from keeping our grounds neat and tidy, receiving and storing goods, helping with events, general repair work, and even putting to use their snake handling training to safely relocate our reptilian friends when needed.